Frequently Asked Questions

Question 1

THE LOW ENGINE OIL LEVEL SENSOR HAS ILLUMINATED. WHAT SHOULD I DO?

Answer

If the low engine oil level sensor lights up, safely stop the vehicle and contact us immediately.

Question 2

WHAT KIND OF TIRES ARE THE VEHICLES EQUIPPED WITH?

Answer

All our vehicles are equipped with season-appropriate tires.

Question 3

HOW MUCH FUEL WILL BE IN THE TANK WHEN I PICK UP THE CAR?

Answer

The car is provided with a full tank and must be returned with a full tank.

Question 4

WHAT IS THE TECHNICAL CONDITION OF THE VEHICLES?

Answer

All vehicles undergo regular technical inspections and cleaning before every rental.

Question 5

HOW DO I MAKE A RESERVATION?

Answer

You can make a reservation on the website, via Telegram, or by phone.

Question 6

WHAT DOCUMENTS DO I NEED TO RENT A CAR?

Answer

You need a valid driving license, passport or national ID.

Question 7

WHAT PAYMENT METHODS ARE ACCEPTED?

Answer

We accept cash (EUR, RSD) and all major bank cards.

Question 8

IS A SECURITY DEPOSIT REQUIRED?

Answer

Yes, a deposit is required ranging from 300€ to 1000€ depending on the vehicle.

Question 9

WHERE DO I RETURN THE VEHICLE?

Answer

You can return the vehicle to any of our locations or we arrange pickup.

Question 10

WHAT IS THE FUEL POLICY ON RETURN?

Answer

The car must be returned with a full tank, otherwise the difference + 15€ fee is charged.

Question 11

DO YOU OFFER DELIVERY TO THE AIRPORT?

Answer

Yes! Free delivery within Belgrade, including the airport.

Question 12

ARE THERE MILEAGE LIMITS?

Answer

No — all rentals include unlimited mileage.